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Attention: always write your full name (including
middle initial), address
and transaction number (if you have already purchased our products) please.
Include all previous correspondece when replying to our e-mails.
Do not use several e-mail addresses in communication with us.
Software questions e-mail to: 
Unsigned e-mails may be delayed in answering or even without answer.
Stock designs questions e-mail to:
Unsigned e-mails may be delayed in answering or even without answer.
If you didn't receive an answer from us within one working day,
please check:
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if your mailbox is full and is not receiving e-mails.
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if you have written correctly your return address.
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if antivirus barrier, antispam
filter, e-mail attachments filter or another barrier applied by your ISP
blocks receiving of normal e-mails.
If your mail was not sent
because our ISP denied relaying with your ISP (your ISP is on the black list
of the spam senders), please do following:
-
ask your ISP to be removed
from the black list of the spam senders
-
try to send your mail to 
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